Returns
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- Unused and unworn
- In its original condition and packaging
- Accompanied by proof of purchase
Return Requests
To start a return, contact us at:
Please do not send items back without contacting us first.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
The following items cannot be returned:
- Beauty and personal care products
- Gift cards
- Personalised or custom-made items
- Final sale items
Refunds
Once your return has been received and inspected, we will notify you if your refund is approved. Approved refunds are processed to your original payment method within 10 business days.
Third-Party Fulfillment
Some products are fulfilled and shipped by third-party dropshipping and print-on-demand partners. Return processing times may vary depending on the supplier and destination.
Contact
DMK BROTHERS
support@dmkbrothers.com